Contact Us

Office Address

KN5 Rd, Kamukina, Kigali
P.O. Box 137, Kigali – Rwanda

Phone Contacts

+250 788 388 053 (Media Inquiries)
+250 788 311 164 (Media Inquiries)
166 – Emergence Call or sharing crime related information
3512 – Reporting domestic and/or Gender Based Violence
116 – Reporting Child Abuse
2040 – Reporting Dissatisfaction of RIB services
3029 – Isange One Stop Centre

Email Contacts

info@rib.gov.rw (Administrative purposes)
complaint@rib.gov.rw (Complaints)
media@rib.gov.rw (Media Inquiries)

Office Hours

Monday – Friday: 8:00 AM – 5:00 PM

Weekends & Public Holidays: Emergency hotlines available 24/7

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